The US multifamily housing industry is dealing with an increasingly complex network of suppliers, contractors and technology providers. From maintenance and insurance to property management software and resident services, operators must coordinate multiple external relationships while maintaining oversight of costs, contractual obligations and compliance requirements.
As property portfolios become more digitally connected, vendor management is emerging as another area where technology companies are looking to introduce automation and centralized oversight. The challenge extends beyond identifying suppliers: operators also need reliable documentation, consistent risk assessments and systems that facilitate collaboration between vendors and property management teams.
This shift is creating opportunities for platforms that combine property technology with vendor intelligence and compliance capabilities. One company pursuing this approach is Get Covered, an insurance technology provider serving the property insurance and multifamily sectors.
Vendor management becomes part of the proptech ecosystem
Get Covered has been expanding its platform beyond traditional insurance administration. In June 2026, the company acquired Revyse, an AI-powered vendor intelligence and compliance platform, adding capabilities in contract management, vendor documentation and spend intelligence.
The acquisition extended Get Covered’s presence across different aspects of multifamily operations. Its existing platform supports insurance compliance across more than three million rental units, while Revyse adds tools intended to help property operators manage supplier relationships and contractual requirements.
The combined ecosystem also includes solutions such as Spend IQ and bidding capabilities, which aim to provide operators with additional visibility into vendor spending and procurement processes.
This approach reflects a broader technology challenge in property management: connecting information that has traditionally been distributed across separate administrative systems. Insurance verification, vendor qualifications, contract records and spending data can all influence how operators assess operational risks and manage their properties.
Artificial intelligence can support these processes through document analysis, information extraction and automated compliance workflows. However, technology alone does not establish effective supplier relationships. Industry knowledge, established networks and an understanding of operators’ requirements remain important components of vendor management.
The importance of industry relationships is also reflected in Get Covered’s recent team expansion. In September, Heather Calderone joined the company as Director of Strategic Vendor Partnerships, bringing more than three decades of experience across multifamily property operations, enterprise technology and supplier relationships.
Calderone began her career in property management, progressing from leasing into a director of operations position at a developer over 14 years. She subsequently spent 11 years working for a tenant screening company, where her responsibilities included integrations, training, consulting and product development, before moving into enterprise property management software sales.
Her experience also includes participation in the Florida Apartment Association’s board and leadership of its Supplier Council. She holds a Certified Property Manager (CPM) designation from the Institute of Real Estate Management.
Reflecting on her appointment, Calderone described the combination of her previous experience as a natural progression toward the new role. “Multifamily operations, strategic account management, enterprise SaaS sales, and partnership alliance management have all led me here,” she said. “This role at Get Covered feels like the perfect fit.”
Her approach also emphasizes the importance of maintaining relationships across the supplier ecosystem. “Always be available to collaborate,” Calderone said, describing a philosophy shaped by decades of working with multifamily operators and suppliers. “Showing up for new suppliers, and for the ones I’ve known for years, has made people want to work with me.”
The appointment brings operational and supplier-side experience into a business that is extending its technology offering across the multifamily sector. It also highlights how vendor relationships are becoming part of the infrastructure that supports property management platforms.
Technology and industry relationships converge
For multifamily operators, adopting new software is only one part of improving property operations. The systems must also integrate with existing processes, provide accurate information and accommodate the relationships between landlords, suppliers and service providers.
Platforms combining compliance, insurance administration and vendor intelligence could help address some of these requirements by reducing fragmented workflows and improving access to operational information.
Get Covered’s acquisition of Revyse and its investment in strategic vendor partnerships illustrate how technology providers are approaching this opportunity. Rather than limiting their services to individual administrative functions, they are expanding into adjacent areas of property operations.
As the multifamily industry continues to adopt AI-powered tools, the ability to combine digital infrastructure with established industry relationships may become an important differentiator for companies seeking to serve property operators and their supplier networks.
