Technology

Qurious launches real-time voice AI that helps rambling sales reps seal the deal

Qurious launches a real-time voice AI platform to help people in sales leverage proven best practices on every call by nudging them in the right direction.

Qurious, a startup that boosts sales teams’ performance by improving the quality of conversations, is marking its official launch.

For businesses, sales training is a money blackhole. In 2015, almost $2.5 billion was spent, globally, on sales training. While this is no doubt a hefty sum, the rate at which this training is forgotten is phenomenal. Within 30 days of sales training – at a conference, for example – 79 percent of what was taught is forgotten. Since almost 1 in 8 full-time workers in the US are sales professionals, this problem is massive.

To help solve this dilemma Qurious shows real-time battlecards in response to customer’s questions and objections while a sales call is happening.

If a salesperson is rambling, for example, Qurious nudges the salesperson to stop talking and ask a question.

“We recognized the need for this product as we began our career selling natural language processing software into enterprises,” said Sabrina Atienza, Qurious’ CEO and co-Founder.

“Selling was hard. It’s difficult to remember exactly what to say and when; there’s no way to track what works. We have seen many startups collapse due to failure to scale sales cost-effectively. We wanted to create real-time voice A.I. to help salespeople ramp faster, win more deals, and be able to iterate on what’s actually working.”

The AI platform leverages real-time speech recognition, dialogue management, and integrates with CRM, soft-phones, dialers and web conferencing. Qurious models the back and forth of the conversation, analyzing what’s being said and how it’s said.

When the AI detects a trigger during a phone call, such as a buying signal or objection from the customer, it shows a contextually relevant battlecard to the salesperson to help guide the conversation as it’s happening.

“Playbooks are painful to build and very tedious to maintain,” added co-Founder and CTO George Ramonov.

“By continuously analyzing your customer’s questions and which responses are most effective, we give sales teams real-time content development. If a new question comes up, Qurious adds a battlecard to your playbook, so your playbooks evolve with your GTM strategy and are always effective.”

Tim Hinchliffe

The Sociable editor Tim Hinchliffe covers tech and society, with perspectives on public and private policies proposed by governments, unelected globalists, think tanks, big tech companies, defense departments, and intelligence agencies. Previously, Tim was a reporter for the Ghanaian Chronicle in West Africa and an editor at Colombia Reports in South America. These days, he is only responsible for articles he writes and publishes in his own name. tim@sociable.co

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