Naehas, the leader in the financial services customer experience cloud space, is partnering with Itea P2B AB (Itea P2B), a Nordics-based fintech company, bringing each other’s solutions to their respective markets.
This global partnership will allow banks to leverage new functionalities, using Itea P2B’s billing capabilities as an integrated Naehas solution, made possible through Naehas’ flexible architecture.
These new capabilities include, but are not limited to:
- Invoice grouping per customer or account
- Options of debit advice
- E-invoicing
- PDF for distribution or digital use
- Sales tax calculations
- Flexible billing periods/cycles
- Customized invoicing based on billing settings
- Credit note capability to fix invoicing errors
In Europe, Middle East, and African (EMEA) markets, Itea P2B will provide access to Naehas’ disclosure management solutions. This helps EMEA banks to reduce regulatory risk by automating their marketing and service disclosures.
Globally and in particular for the US and Canadian markets, Naehas’ enterprise product and pricing, offer management, and disclosure management solutions combined with Itea P2B’s billing capabilities create a robust customer experience ecosystem. This partnership reinforces the commitment of both firms to support banks in providing their customers with exceptional service.
“Automating and controlling billing are key areas for banks serving commercial and corporate customers. There’s a lot of complexity surrounding billing. It’s an area of profound customer experience, leakage, errors, time loss, and excessive costs related to manual processing. Customers need transparency, and Naehas helps provide that clarity. We are helping banks to wrap new capabilities around their cores without changing it,” states Steve Dobrenski, Head of Global Partnerships at Naehas. “We are also excited to provide EMEA-based banks with a disclosure management solution in partnership with Itea P2B,” the partnership leader continues.”
We are thrilled to collaborate with Naehas by integrating our advanced billing capabilities into Naehas’ customer experience banking platform with particular focus on the US and Canada. Their exceptional financial solutions perfectly align with the needs of banks, complementing our own offerings. Together, we can now enhance the value we deliver to our clients twofold,” Rasmus Beigler, CEO, of Itea P2B exclaims.
This article includes a client of an Espacio portfolio company.
