Irish Rail: Twitter, social networking and keeping commuters updated
Following on from our article on Wednesday we talked to Irish Rail spokesman Barry Kenny about Twitter, user comments, and the company's plans for their social networking future.
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Irish Rail’s signal and points failure and its failure to make a point
According to Irish Rail today's delay on the northern line was caused by a signal failure but this was not the only failure Irish Rail encountered - they also suffered a social media public relations failure.
