Social Media

Twitter slowly returns after longest service outage in six months

Twitter fail-whale
Twitter fail-whale
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Twitter is slowly returning after suffering from a significant length of downtime today with users across the world unable to access the site on most platforms.

[Update – 18:53 GMT: Twitter is down again but the mobile site is still working]

Update from Twitter

Twitter fail-whale
Twitter fail-whale

In what appears to be Twitter’s longest downtime in six months the site, mobile apps, and clients such as TweetDeck, were unable to write or show users’ tweets.

However, Twitter’s mobile site – m.twitter.com – was functioning better than most other platforms.

From what we can see from Twitter’s service dashboard the problem started soon after 5PM UK time, although it appears that the site has been suffering from a major spike in traffic in the past 24 hours.  The dashboard reports that the site is operating at 83% regular capacity and transfer times for the site’s content has tripped from 800 milliseconds to 2600 milliseconds.

The US and Canada appear to be the worst hit, although Europe, which reported better performance, was still struggling to work.

Twitter Outage
Twitter outage real time data

Twitter first reported the problem at 5:40PM London time on its status blog as a “site issue.” They said;

Users may be experiencing issues accessing Twitter. Our engineers are currently working to resolve the issue.

As we write the site is operating at 33% and climbing and services like the Tweet button are not operating as normally.

6 Comments

  1. This was the longest downtime I can remember ever experiencing with Twitter. I hope they can get it up and running smoothly soon, otherwise people will be extremely unhappy. On the other hand, I bet productivity has spiked! 

    1.  @annedreshfield What we really like is that they are so open about the bug and how the site is performing on a general basis through @watchmouse http://bit.ly/MLCMmV
       
      Our productivity definitely spiked…(we’ll on Facebook it did!)

  2. This was the longest downtime I can remember ever experiencing with Twitter. I hope they can get it up and running smoothly soon, otherwise people will be extremely unhappy. On the other hand, I bet productivity has spiked! 

    1.  @annedreshfield What we really like is that they are so open about the bug and how the site is performing on a general basis through @watchmouse http://bit.ly/MLCMmV
       
      Our productivity definitely spiked…(we’ll on Facebook it did!)

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Piers Dillon Scott
Piers Dillon-Scott is co-editor of The Sociable and writes about stuff he finds. He likes technology, media, and using the Oxford comma (because it just makes sense).