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The future of wireless charging won't be decided by Nokia or Google, but by the likes of McDonalds or Starbucks.

Poor customer service or misguided marketing campaigns can be the ruin of brands, so should companies be afraid of the wrath of the social web?

With great power comes great responsibility. Somebody famous once said that. With almost a third of the world’s population connected to the internet, it’s crucial that brands maintain a strict level of responsibility when communicating. As a warning, here are four examples of when a company has failed utterly.

Facebook may unveil Timeline for brand pages later this month according to a report from Ad Age. Facebook first introduced Timeline at its f8 developer conference in September of last year, which became available but optional to all personal profile pages that December.