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When Google Search ranking gets it wrong

Sometimes when Google Search gets it wrong, it gets it wrong spectacularly. Recently, users searching the phrase "define an English person" have been receiving a very surprising and possibly offensive first-result.
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Google’s war on content farms goes global

Google’s algorithmic change targeting content farms and low-quality websites introduced last month has been rolled out globally to benefit all English language users. Today’s rollout also takes into consideration feedback from Google Search users which can now directly impact on a site’s search rank.